Privacy & Disclaimer Policy

1. Introduction

SMARTPROPFIRM LLC ("SmartPropFirm," "we," "our," or "us") is committed to protecting your privacy while providing a transparent, personalized rewards experience for traders worldwide.

This Privacy & Disclaimer Policy explains how we collect, use, share, and protect your personal data when you access or use our website, rewards program, marketplace, or any related services (collectively, the "Platform").

By using SmartPropFirm, you acknowledge that you have read and understood this Policy. If you disagree with any part, please discontinue use of our Platform.

We comply with major data protection regulations, including:

• Applicable U.S. federal, state, and Florida privacy laws
• GDPR (for EEA users)
• CCPA (for California residents)

2. Information We Collect

2.1 Personal Information

Information you provide directly when you:

• Create an account or join our rewards program (e.g., name, email, country of residence)
• Redeem Smart Points or claim Marketplace rewards
• Submit forms, support requests, or surveys
• Participate in affiliate, referral, or promotional programs

2.2 Transactional and Verification Data

Information related to reward verification, such as:

• Prop firm purchase receipts, coupon codes, and affiliate tracking data
• Account size and purchase dates for verifying Smart Point eligibility

2.3 Automatically Collected Data

We collect certain information automatically through cookies, analytics, and similar technologies:

• Browser type, device details, IP address, and geolocation (where permitted)
• Pages visited, time spent, click patterns, and session duration
• Referral URLs and campaign tracking data to measure performance
• Marketing attribution and follow-up data when you allow optional marketing tracking features

If you enable support tools, we may use services such as Zendesk to provide embedded help and support interactions. If you enable marketing tracking, we may use tools such as ActiveCampaign Site Tracking to understand campaign performance, referral sources, page visits, and related follow-up activity.

3. How We Use Your Information

We process your information for the following purposes:

We rely on lawful bases such as consent, contractual necessity, and legitimate interests to process your data, depending on the context and applicable law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies in the following categories:

• Necessary Technologies: Required for core site security, navigation, and preference storage.
• Support Tools: Used only when you allow them. This may include embedded help or customer support widgets such as Zendesk.
• Marketing Tracking: Used only when you allow it. This may include campaign attribution, referral measurement, and related follow-up activity through tools such as ActiveCampaign Site Tracking.

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled. You can also use the Your Privacy Choices control on our website to review or update optional support-tool and tracking preferences.

Optional support tools and marketing tracking may be enabled by default where permitted by law or under our privacy program. You can turn them off at any time through Your Privacy Choices. We honor recognized browser-based privacy signals, such as Global Privacy Control (GPC), by treating them as a request to keep optional marketing tracking disabled unless or until you later update your preferences.

5. Sharing of Information

We do not sell your personal data.
We may share limited data only under these circumstances:

• Service Providers: Trusted partners handling hosting, analytics, email delivery, and reward verification.
• Business Transfers: In the event of a merger or acquisition, data may be transferred to the successor entity.
• Legal Compliance: If required by law or to protect our rights, property, or users.
• Aggregated Insights: De-identified analytics shared for industry research or marketing insights.

All partners are bound by confidentiality and data processing agreements consistent with GDPR/CCPA standards.

6. Data Retention and Deletion

We retain personal and usage data only for as long as necessary to:

• Provide our services and rewards program, and
• Comply with legal and tax obligations.

When data is no longer needed, it is securely deleted or anonymized.

Data Deletion Requests:
You may request deletion of your account and personal data by contacting privacy@smartpropfirm.com. We will honor such requests unless retention is required by law (e.g., fraud prevention or tax compliance).

7. Your Rights and Choices

Depending on your jurisdiction and subject to applicable law, you may have the right to:

• Access a copy of your data
• Request correction of inaccuracies
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications at any time
• Review or change your optional support-tool and marketing-tracking preferences through Your Privacy Choices
• File a complaint with your local data protection authority

If your browser sends a recognized privacy preference signal, such as Global Privacy Control (GPC), we treat that signal as a request to keep optional marketing tracking disabled unless or until you later update your preferences.

To exercise these rights, email privacy@smartpropfirm.com.

8. Data Security

We use industry-standard security measures to protect your information, including encryption (SSL/TLS), firewalls, and access controls.

While we take all reasonable steps to safeguard data, no system is completely secure. You are responsible for keeping your account credentials confidential and notifying us of any suspected breach immediately.

9. Children's Privacy

Our Platform is intended for users aged 18 and older.
We do not knowingly collect personal data from children. If we learn that a minor has submitted data, we will delete it promptly.

10. International Data Transfers

As a U.S.-based LLC, SmartPropFirm may process and store data in the United States and other jurisdictions where our service providers operate. We implement safeguards (e.g., standard contractual clauses) to protect personal data transferred outside your region.

11. General Disclaimer

• Trading Risk: All content on SmartPropFirm is for educational and informational purposes only. We do not provide financial advice or guarantee trading performance.
• Earnings Disclaimer: Smart Points, rebates, and rewards depend on partner verification and are not guaranteed.
• Affiliate Disclosure: We earn commissions through affiliate links and partner programs. These commissions support the Platform and do not affect your cost or rewards eligibility.

12. Changes to This Policy

We may update this Privacy & Disclaimer Policy from time to time to reflect regulatory or business changes.
Significant updates will be communicated via email or website notice, including updates to our tracking, consent, or privacy-choice practices.
The revised version becomes effective upon posting unless stated otherwise.

13. Contact Information

SMARTPROPFIRM LLC
Registered in Florida, USA
💬 support@smartpropfirm.com