Vest Markets has narrowed its refund policy. Before, any purchase could be refunded within 3 days as long as no trade had been placed. Now only accounts bought by card qualify.
Accounts bought with cryptocurrency, including through a third-party payment provider, or with your Vest balance are non-refundable, whether or not the account has been traded.
The rest is unchanged: the request must come within 3 days of purchase with no trade placed, failing an evaluation does not qualify, and refunds return to the original payment method in 5 to 10 business days.
Full rules are on the Vest Markets firm page.
Before and after
| What changed | Before | After |
|---|---|---|
| Vest Markets refund eligibility | Any purchase, within 3 days if untraded | Card purchases only, within 3 days if untraded |
| Vest Markets crypto and Vest-balance purchases | Refundable within 3 days if untraded | Non-refundable |
Figures as of 10 November 2026.