Topstep may place a hold on a profile while its internal teams review it for compliance with the Terms of Use. While the hold is active, the trader cannot purchase anything or request a payout.
A hold lasts 7 business days. After that it is lifted, or Topstep reaches out with next steps. Support cannot see why a hold was placed.
Any new profile created during a hold, or after a ban, is closed immediately and no refund is issued.
Full rules are on the Topstep firm page.
Before and after
| What changed | Before | After |
|---|---|---|
| Profile hold during a compliance review | Not stated | 7 business days, no purchases or payout requests |
| Profiles created during a hold or after a ban | Not stated | Closed immediately, no refund |
Figures as of 9 November 2026.