SmartPropFirm will always stand behind the traders who purchase through our platform. You earn rewards at purchase, receive a free evaluation at payout, and gain Purchase Protection when something goes wrong. When an issue is unjust, we advocate with the prop firm on your behalf. If it cannot be resolved fairly, we may reimburse eligible costs and provide compensation.
This $100,000 initiative supports Alpha Futures traders with a Premium Plan whose accounts were forcefully closed as part of the Premium Plan discontinuation.
$100K
Total Compensation Pool
Cash Distribution
Paid through Wise or PayPal
Smart Points
Redeem toward eligible prop firm accounts
Eligibility
Alpha Futures Premium Plan accounts forcefully closed
All Affected Traders
Open to everyone, with code SMART purchasers prioritized
Applications are open to all Alpha Futures traders with a Premium Plan whose accounts were forcefully closed as part of the Premium Plan discontinuation.
The initiative is open to all eligible Alpha Futures traders with a Premium Plan whose accounts were forcefully closed, regardless of where they purchased.
Traders who purchased using code SMART receive priority review, access to a larger compensation allocation, faster batch distributions, and priority consideration for cash payout options.
Each category determines both review priority and the level of compensation focus. Traders with the greatest verified financial loss will receive the highest priority and the strongest compensation consideration.
For traders whose payout requests were canceled or voided because of the Premium Plan discontinuation. These traders experienced the greatest direct financial loss. SmartPropFirm will prioritize these claims first and focus the highest level of compensation on helping make eligible traders whole again.
For traders who redeemed Alpha Futures Premium accounts through the SmartPropFirm Marketplace or another redemption method and are not eligible for a direct purchase refund from Alpha Futures. These claims receive priority because the original account cost may remain unrecovered.
For traders whose Premium accounts were forcefully closed. These applicants may qualify for additional compensation, even if Alpha Futures later issues a purchase refund. Compensation will be lower priority than verified voided payout losses.
For traders whose payout status was previously Approved for Pay and has now changed to Premium Pending. Alpha Futures has stated that these payouts will be honored. These claims are accepted for tracking and monitoring, but receive lower compensation priority unless the promised payout is not completed.
To help verify claims and protect the integrity of this initiative, all applicants are required to submit a continuous screen recording as part of their application.
Before submitting your application, please watch the official SmartPropFirm screen recording guide below.
The video demonstrates exactly what information must be shown and how to properly record your submission for your compensation category.
Important: Applications that do not follow the recording instructions demonstrated in the official guide may be delayed or denied if the required information cannot be verified.
Screen recordings provide a clearer and more reliable method of verification than screenshots while significantly reducing the risk of altered or fraudulent submissions.
Following the official recording guide helps us review applications faster and ensures every trader is evaluated fairly.
False, altered, misleading, incomplete, or fraudulent submissions will be denied. Fraudulent applicants may be permanently banned from SmartPropFirm and may be reported to participating prop firm partners for further review or account restrictions.
Please allow approximately 2–3 weeks for manual review. Compensation will be distributed in multiple batches throughout the review period, with SmartPropFirm users prioritized first.
Submit one complete application.
Our team reviews your claim and documentation.
We verify your Alpha account, purchase, and payout details.
Approved claims are assigned a compensation method and amount.
Compensation is distributed in batches, with SPF users prioritized first.
Submit one complete application.
Our team reviews your claim and documentation.
We verify your Alpha account, purchase, and payout details.
Approved claims are assigned a compensation method and amount.
Compensation is distributed in batches, with SPF users prioritized first.
Make sure your screen recording, proof of purchase, account information, and category-specific evidence are complete before beginning your application.
